ADMINISTRATION CAREER OPPORTUNTIES

Administration Careers

Keep the operation moving. Build your career.

At Metrans, administration teams connect customers, drivers and operations. If you are organised, dependable and enjoy helping people, there is a place for your skills in a fast-moving transport business.

Metrans customer service team member wearing a headset beside a delivery map
Customer Service · Accounts · Administration Support
Make a difference Help customers and operational teams get the answers they need.
Build practical skills Learn how a busy courier and transport operation works.
Grow with the team Develop your confidence, knowledge and career over time.

Career areas

Work that keeps Metrans connected.

Administration careers span customer contact, accounts, data and general office support. Every role contributes to accurate bookings, clear communication and reliable service.

01

Customer Service

Respond to enquiries, assist with bookings and provide clear, helpful updates throughout the delivery process.

02

Accounts & Billing

Support invoicing, account enquiries, document checks and accurate financial administration.

03

Administration Support

Coordinate records, documents and office tasks that help local teams stay organised and responsive.

04

Data & Systems

Maintain accurate customer and job information across the systems used to manage daily transport activity.

The work

The people customers and teams rely on.

Transport moves quickly, so good administration matters. The best people stay organised, communicate clearly and remain composed when several priorities arrive at once.

A typical administration role may include

  • Responding to customer enquiries by phone and email
  • Entering bookings and checking job information
  • Working closely with operations and dispatch teams
  • Assisting with invoices, accounts and delivery documents
  • Maintaining accurate customer and system records
  • Following through until questions are properly resolved

What we value

Bring the right attitude. We can build the rest.

Experience is useful, but reliability, care and a genuine willingness to help people are just as important.

Quality 01

Organised

Keep details accurate and priorities under control.

Quality 02

Clear Communicator

Listen carefully and explain information in plain language.

Quality 03

Team Focused

Work cooperatively with customers, drivers and colleagues.

Quality 04

Dependable

Follow through, meet commitments and take pride in the details.

Why Metrans

A supportive place to develop.

Join a workplace built on respect and teamwork, where practical knowledge grows through real responsibility and daily collaboration.

Supportive Team

Learn from experienced colleagues who understand customers, transport and the realities of a busy working day.

Practical Learning

Build confidence through real systems, customer situations and responsibilities that matter to the operation.

Career Opportunity

Develop transferable skills and position yourself for broader responsibilities as your knowledge and capability grow.

Application process

A straightforward way to join the team.

Step 01

Tell us about yourself

Complete the form with your contact details, preferred location and the type of administration work that interests you.

Step 02

Share your experience

Include a current résumé and describe your customer service, accounts, administration or systems experience.

Step 03

Discuss suitable roles

If your experience matches a current opportunity, the relevant Metrans team will contact you about the next steps.

Before you apply

Administration career questions.

Quick answers about role types, experience and the application process.

What administration roles may become available?

Opportunities may include Customer Service, Accounts, Billing, Administration Support and other office-based roles connected to daily transport operations.

Do I need transport industry experience?

Not always. Relevant customer service, administration, accounts or data-entry experience can transfer well. A willingness to learn and work in a fast-paced team is important.

What skills should I highlight?

Highlight clear communication, organisation, computer confidence, accuracy, reliability and examples of solving customer or office problems calmly.

Where are administration roles based?

Roles are generally connected to a Metrans branch or operational team. Include your preferred work location and reasonable travel area in the application.

What should I include with my application?

Provide accurate contact details, a current résumé, your preferred location and a short summary of the experience most relevant to the work you are seeking.

What happens after I apply?

Applications are reviewed against current opportunities. Suitable candidates will be contacted when their experience and location match an available role.

Ready to join the team?

Complete the form below and tell us about your administration experience, preferred location and the kind of role you are seeking.

Image of the Metrans logo with white text on a black background.